Privacy Notice

Due to the new regulations that came in to force on Friday 25th May 2018 the practice now has a privacy notice.  If you wish to have a copy of this privacy notice please ask at reception or email and request a copy.  There is also a copy held in the reception.  To read now please click the link below: 

Full GDPR Privacy Statement The Friary Surgery - Updated 25th September 2020

We regularly review our privacy notice.  This privacy notice was last updated on the 25th September 2020.

The only website this Privacy Notice applies to is the Surgery's website.  If you use a link to any other website from the Surgery's website then you will need to read their respective privacy notice.  We take no responsibility (legal or otherwise) for the content of their websites.


We take the security of your information very seriously and we do everything we can to ensure that your information is always protected and secure.  We regularly update our processes and systems and we also ensure that our staff are properly trained.  We also carry out assessments and audits of the information that we hold about you and make sure that if we provide any other services, we carry out proper assessments and security reviews.

Text Messaging and Contacting You

Because we are obliged to protect any confidential information we hold about you and we take this seriously, it is imperative that you let us know immediately if you change any of your contact details.  We may contact you using SMS texting to your mobile phone in the event that we need to notify you about appointments and other services that we provide to you involving your direct care, therefore you must ensure that we have your up to date details.  This is to ensure that we are actually contacting your and not another person.

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