Practice Management

Mrs Denise Soulsby

Practice Manager

The practice manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.


Christine Shaw (f)

We have a wonderful reception team they are led by Chris Shaw. We are very lucky that our staff tend to stay with us a long time.

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.

Karen Poole
Christine Price
Rebecca Gannon
Denise Hawkesworth
Kirsty Ward


Rachel Morris
Nola Hopkins

Both Rachel and Nola will help with any information you need regarding your referral process.  They can also assist you when dealing with reports for insurance companies, licences for firearms and any other administrative help you may require.

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website